It’s OK to change your mind.
After receiving your order you have 7 days to exchange or return any unused product in their original packaging for a refund. The customer has the option of a Cash Refund or Store Credit Refund. Please note delivery fees are not refundable once the order has been shipped.
What you will need
Your receipt and the unused items in their original unopened packaging are required for all returns and exchanges. We issue refunds through the same method of payment as the original payment.
Purchases that are not refundable
- Chocolate products, including raw materials and decoration.
- Used items.
- Products that have been modified, altered, or washed.
- Books, Magazines, Electronics, and service charges.