Shipping Terms & Conditions
Last updated: July 24, 2020
Due to some of our products need to be at low-temperature conditions. Therefore, we currently only accept orders being sent within Jeddah, Saudi Arabia.
We are using the Saudi Arabia time zone.
All orders placed from 9:00 am to 4:00 pm will be shipped on the same day.
We have two shipping timelines. The first shipping timeline starts at 11:00 am to 1:00 pm. The second shipping timeline starts at 6:00 pm to 9:00 pm to all orders placed before 4:00 pm. Orders placed after 4:00 pm will ship the following day. However, “exception can be made” depends on the product availability, destination, and quantity. Leave a note on the checkout page.
Free shipping promotions may not be combined with other promotions or offers.
We provide a flat rate of 25.00 SR (ex. VAT) to all shipping within Jeddah only.
Our shipping is closed on holidays. Orders will not be processed or shipped on these days.
- Eid Al-Fitr
- Eid Al-Adha
- Saudi National Day