Shipping Terms & Conditions

Last updated: July 24, 2020

Only Jeddah

Due to some of our products need to be at low-temperature conditions. Therefore,  we currently only accept orders being sent within Jeddah, Saudi Arabia.

Time Zone

We are using the Saudi Arabia time zone.

Shipping Timelines

All orders placed from 9:00 am to 4:00 pm will be shipped on the same day.

We have two shipping timelines. The first shipping timeline starts at 11:00 am to 1:00 pm. The second shipping timeline starts at 6:00 pm to 9:00 pm to all orders placed before 4:00 pm. Orders placed after 4:00 pm will ship the following day. However, “exception can be made” depends on the product availability, destination, and quantity. Leave a note on the checkout page.


Free shipping promotions may not be combined with other promotions or offers.


We provide a flat rate of 25.00 SR (ex. VAT) to all shipping within Jeddah only.


Our shipping is closed on holidays. Orders will not be processed or shipped on these days.

  • Eid Al-Fitr
  • Eid Al-Adha
  • Saudi National Day
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