Shipping Terms & Conditions
Last updated: July 24, 2020
In order to ensure that our customers receive their orders as quickly as possible, we only accept orders within Jeddah, Saudi Arabia. Kindly, note that we will announce a new destination via our social media channels.
We’re using Saudi Arabia’s time zone.
All orders placed from 9:00 am to 4:00 pm will be shipped on the same day.
We have two shipping timelines. The first shipping timeline starts at 11:00 am to 1:00 pm. The second shipping timeline starts at 6:00 pm to 9:00 pm for all orders placed before 4:00 pm. Orders placed after 4:00 pm will ship the following day. However, “exception can be made” depends on the product availability, destination, and quantity. Leave a note on the checkout page.
- Free shipping promotions may not be combined with other promotions or offers, except for products accompanied by special offers.
- We offer free shipping on orders over 199 SR.
All shipping within Jeddah is charged a flat rate of 25.00 SR (ex. VAT).
We are closed on the holiday. We will not process or ship orders on these days:
- Eid Al-Fitr
- Eid Al-Adha
- Saudi National Day
- Weekend (Friday)